📦Shipping methods

Setting dedicated shipping methods in Smartrr is useful in the case you would like to fulfill your subscription orders differently than one-time purchase orders.

Important: General delivery profiles or profiles for non-subscription products will still need to be configured in Shopify.

Within Smartrr, you can create custom shipping profiles for your subscription offerings. Configuration of shipping profiles and zones within Smartrr is almost identical to the flow in Shopify's shipping settings. Refer to Shopify’s documentation if you are not already familiar with configuring zones and rates.

The shipping profiles created in Smartrr are actually created in Shopify as a hidden shipping profile. The profiles are linked to the subscription programs, and the products assigned in them. Which means that removing a product from the subscription program, will cause a subscription to use an applicable Shopify shipping rate instead, or effect the "No applicable delivery options" message in the subscription if there are no applicable Shopify shipping rates.

Within the Smartrr, navigate to Shipping under CONFIGURATION in the left-hand menu and click on Create subscription delivery profile.

Enter a name for your new Shipping profile and select which of your Subscription Programs you would like this profile to be associated with:

Configure your profile’s Location Settings with the following steps:

1. Click Add rates and select the location for which you'd like to add rates.

2. Once the location has populated, click Add zone and specify your zone name and the countries and regions this zone will apply to.

3. Finally, click on the Add rate button that will prompt you to define the order parameters to qualify this rate for a customer.

Orders that include a one time purchase item along with a subscription, will result in Shopify splitting shipping profiles to handle each group. This can result in the customer paying 2 shipping fees at checkout. The recurring subscription orders will only include the Smartrr shipping rate (if setup).