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  • πŸ› οΈWelcome to Smartrr help docs
  • Links
    • Changelog
    • API Docs
  • Getting Started
    • Implementation
      • πŸͺ„Installing Smartrr on a Shopify 2.0 theme (Automatic Install)
      • πŸ—ΊοΈInstalling Smartrr on a custom Shopify theme (Guided Install)
      • πŸ§Ÿβ€β™‚οΈInstalling Smartrr on a headless store
      • πŸ’»Adding Smartrr to a custom page (Shopify Liquid)
    • Onboarding
      • ⛑️Basic onboarding process
      • 🧀Smartrr team led onboarding
      • πŸ’΅Plans
      • πŸ’³Migrating subscriptions from payment processors
  • Support
    • Subscription Setup
      • πŸ“‡Subscription Programs
      • βš“Subscription anchor dates
      • πŸ—“οΈMaximum/minimum (finite) subscription plans
      • πŸ“§Email subscription notifications (Customer Notifications)
      • πŸ“²SMS subscription notifications (via Twilio)
      • πŸ›οΈSubscription discount codes
      • πŸ’ΈPrepaid subscriptions
      • πŸͺœSequential Flow Builder?
      • πŸ“¦Shipping methods
      • ❔Subscriptions when an item is unavailable
      • πŸ’²Buy-now-pay-later payment methods for subscriptions
      • 🏁Checkout Extensions
    • Admin Portal
      • πŸ”Adjusting customers’ subscriptions
      • πŸ“‡Adjusting customers' information
      • πŸ€Έβ€β™‚οΈ"View as customer" feature
      • πŸ•’Event log
      • πŸ“ŠAdvanced Analytics reporting
      • πŸ–ŒοΈCustomer account portal theming
      • πŸ”€Translations
      • πŸ’»Available actions for customers in account portal
      • 🎨CSS overrides
      • πŸ” Adjusting typography with CSS overrides
      • πŸ“£Marketing Banners
      • πŸ’­Retention
      • 🧺Bundles
      • 🎁Loyalty
      • πŸ”Passwordless login
      • πŸ’ŸCreator upsells
      • 🎞️Instagram feed
    • Customer Account Portal
      • πŸšͺAccessing the Customer Account Portal
      • πŸ”„Creating an account
      • πŸ”œViewing next orders
      • πŸ“Manage subscriptions
      • πŸ—ƒοΈOrder history
      • πŸ“§Updating email address
    • Transactions
      • 🀝Subscription transactions
      • 🚫Failed payments
      • πŸ“†Billing schedule
    • Integrations
      • 🌐Available integrations with Smartrr
      • πŸ“±Attentive x Smartrr Integration
      • πŸ“±Blueprint x Smartrr Integration
      • πŸ“¬Gorgias x Smartrr Integration
      • πŸ“©Klaviyo x Smartrr Integration
      • 🦁Loyalty Lion x Smartrr Integration
      • πŸ“±Postscript x Smartrr Integration
      • πŸ”Recharge x Smartrr Integration
      • 🟩Shopify Flow x Smartrr Integration
      • πŸͺWebhooks
    • Shopify Questions
      • πŸ’²Will updating product prices in Shopify reflect in Smartrr?
    • Developer Documentation
      • Bundles: Developer Documentation
      • Adding Metafields to Disable Add to Cart for OOS Products
    • Troubleshooting
      • ⏸️Why did my customer's subscription automatically pause?
      • πŸ“žWhy is my customer's shipping address invalid? (Phone number formatting)
      • πŸ†˜Can’t find the answer to your question?
    • RSS Feed
      • πŸ“³Smartrr’s changelog: Stay up-to-date with Slack
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On this page
  • Monthly Pricing
  • Annual Pricing
  • Gross Merchandise Volume (GMV)
  • Feature Breakdown
  • Changing plans

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  1. Getting Started
  2. Onboarding

Plans

Smartrr offers three plans for brands

Whether you're just starting with subscriptions or are looking to migrate an existing subscriber base from another platformβ€”we have a plan that will work for your needs.

  • πŸš€ Launch: Self-service for brands looking to explore the benefits of subscriptions.

  • πŸ“ˆ Grow: Advanced features and support for brands scaling their subscription business.

  • πŸ’Ž Excel: Maximize brand LTV with extensive features and further customization.

Monthly Pricing

πŸš€ Launch
πŸ“ˆ Grow
πŸ’Ž Excel

$99/mo + 1% of subscription GMV

$299/mo + 1% of subscription GMV

starting at $499/mo + 1% of subscription GMV

Annual Pricing

πŸš€ Launch
πŸ“ˆ Grow
πŸ’Ž Excel

$99 $89/mo + 1% of subscription GMV

$299 $249/mo + 1% of subscription GMV

starting at $499 $399/mo + 1% of subscription GMV

Gross Merchandise Volume (GMV)

Gross Merchandise Volume, or GMV, represents the total dollar value of orders facilitated through the Smartrr platform. Smartrr doesn’t charge any transaction fees.

All orders facilitated by Smartrr, whether first subscription orders or automatically created recurring subscription orders are counted in this calculation, including any one-time products that are present in the order (i.e. add-ons). Any orders that include only one-time products are excluded from the Subscription GMV calculation.

Subscription GMV is calculated as the total of all the prices of line items in the order plus the shipping costs and taxes. The line item prices reflect any subscription discounts (e.g. Subscribe & Save 20%), but not any discounts or promotions applied at the cart level (e.g. promo codes).

For orders that are placed in currencies other than USD, Smartrr calculates the USD amount based on the spot rate conversion rate on the day of the order.

Feature Breakdown

Features
πŸš€ Launch
πŸ“ˆ Grow
πŸ’Ž Excel

Natively compatible with Shopify checkout & apps

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Prepaid subscriptions

❌

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Custom sequential subscriptions

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Multi-shop setup

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Bundles

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NEW Loyalty rewards & referrals

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NEW Memberships

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NEW Advanced sequencing

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NEW Digital subscriptions

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NEW Tiered pricing

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Unlimited API calls

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Integrations & Analytics

πŸš€ Launch

πŸ“ˆ Grow

πŸ’Ž Excel

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NEW Custom-built reporting

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Support

πŸš€ Launch

πŸ“ˆ Grow

πŸ’Ž Excel

Smartrr University & help documentation

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Email & chat support

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Dedicated Client Success Manager

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Phone & video call support

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Post-launch development support

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Early access to new features

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Dedicated Slack channel

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Regular subscription consults

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Onboarding

πŸš€ Launch

πŸ“ˆ Grow

πŸ’Ž Excel

White-glove onboarding

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Technical consultation

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Implementation of custom Figma design

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NEW We'll design for you

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Changing plans

Note: If you are currently on our πŸ’Ž Excel plan and would like to downgrade, please reach out directly to your Customer Success Manager.

From within the Smartrr app, navigate to Account located under RESOURCES. Once there, you’ll be met with our three account plans: πŸš€Launch, πŸ“ˆGrow, and πŸ’ŽExcel.

Click Switch to Plan on the new plan you like. If you are currently on Launch, you will only see this option on Grow, and vice versa. You’ll be redirected to Shopify to approve the subscription. Review all information in Shopify then click Approve. You will be billed via Shopify for your new total amount and your account features access (either upgrades or restrictions) will be adjusted automatically in-app.

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Last updated 5 months ago

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πŸ’΅
our sales team
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SMS
email notifications
shipping profiles
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Smart retention
Passwordless login
Klaviyo
Gorgias
Postscript
LoyaltyLion
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