💵Plans

Smartrr offers three plans for brands

Whether you're just starting with subscriptions or are looking to migrate an existing subscriber base from another platform—we have a plan that will work for your needs.

• 🚀 Launch: Self-service for brands looking to explore the benefits of subscriptions.

• 📈 Grow: Advanced features and support for brands scaling their subscription business.

• 💎 Excel: Maximize brand LTV with extensive features and further customization.

Monthly Pricing

🚀 Launch	📈 Grow	💎 Excel
$99/mo + 1% of subscription GMV	$299/mo + 1% of subscription GMV	starting at $499/mo + 1% of subscription GMV

Annual Pricing

🚀 Launch	📈 Grow	💎 Excel
$99 $89/mo + 1% of subscription GMV	$299 $249/mo + 1% of subscription GMV	starting at $499 $399/mo + 1% of subscription GMV

Gross Merchandise Volume (GMV)

Gross Merchandise Volume, or GMV, represents the total dollar value of orders facilitated through the Smartrr platform. Smartrr doesn’t charge any transaction fees.

All orders facilitated by Smartrr, whether first subscription orders or automatically created recurring subscription orders are counted in this calculation, including any one-time products that are present in the order (i.e. add-ons). Any orders that include only one-time products are excluded from the Subscription GMV calculation.

Subscription GMV is calculated as the total of all the prices of line items in the order plus the shipping costs and taxes. The line item prices reflect any subscription discounts (e.g. Subscribe & Save 20%), but not any discounts or promotions applied at the cart level (e.g. promo codes).

For orders that are placed in currencies other than USD, Smartrr calculates the USD amount based on the spot rate conversion rate on the day of the order.

Feature Breakdown

Features	🚀 Launch	📈 Grow	💎 Excel
Natively compatible with Shopify checkout & apps	✅	✅	✅
Branded account portal	✅	✅	✅
Automated customer SMS & email notifications	✅	✅	✅
Dedicated subscription shipping profiles	✅	✅	✅
Subscription management (skip, gift, send now)	✅	✅	✅
Prepaid subscriptions	❌	✅	✅
Custom sequential subscriptions	❌	✅	✅
Multi-shop setup	❌	✅	✅
NEW Smart retention	❌	✅	✅
Bundles	❌	❌	✅
NEW Loyalty rewards & referrals	❌	❌	✅
NEW Memberships	❌	❌	✅
NEW Advanced sequencing	❌	❌	✅
NEW Digital subscriptions	❌	❌	✅
NEW Tiered pricing	❌	❌	✅
NEW Passwordless login	❌	❌	✅
Unlimited API calls	❌	❌	✅
Integrations & Analytics	🚀 Launch	📈 Grow	💎 Excel
Klaviyo, Gorgias, Postscript, Littledata, LoyaltyLion + more	❌	✅	✅
Advanced Analytics powered by Looker	❌	✅	✅
NEW Custom-built reporting	❌	❌	✅
Support	🚀 Launch	📈 Grow	💎 Excel
Smartrr University & help documentation	✅	✅	✅
Email & chat support	✅	✅	✅
Dedicated Client Success Manager	❌	✅	✅
Phone & video call support	❌	✅	✅
Post-launch development support	❌	✅	✅
Early access to new features	❌	✅	✅
Dedicated Slack channel	❌	❌	✅
Regular subscription consults	❌	❌	✅
Onboarding	🚀 Launch	📈 Grow	💎 Excel
White-glove onboarding	❌	✅	✅
Technical consultation	❌	❌	✅
Implementation of custom Figma design	❌	❌	✅
NEW We'll design for you	❌	❌	✅

Changing plans

Note: If you are currently on our 💎 Excel plan and would like to downgrade, please reach out directly to your Customer Success Manager.

From within the Smartrr app, navigate to Account located under RESOURCES. Once there, you’ll be met with our three account plans: 🚀Launch, 📈Grow, and 💎Excel.

Click Switch to Plan on the new plan you like. If you are currently on Launch, you will only see this option on Grow, and vice versa. You’ll be redirected to Shopify to approve the subscription. Review all information in Shopify then click Approve. You will be billed via Shopify for your new total amount and your account features access (either upgrades or restrictions) will be adjusted automatically in-app.

If at any point you’d like to upgrade to or demo our 💎 Excel plan, please reach out to our sales team.