# Subscriptions when an item is unavailable

## Deleted & Archived Products

In the case when a product or variant is deleted or archived, any customer subscriptions containing these items will be automatically paused to prevent missing items from subscription deliveries or unexpected transaction errors during billing.&#x20;

From the customer's account, a banner will appear in these instances, guiding customers on necessary actions to resume their subscription. Whether it's **swapping** or **removing** the affected item, these changes aim to ensure a seamless experience for customers when needing to make adjustments to their subscriptions.

<figure><img src="/files/AOcBOno1YqtTO2fXkdd0" alt=""><figcaption></figcaption></figure>

Customers will also receive an email notification informing them that their subscription has been paused. You can edit the contents of this email in your admin portal under **Customer Notifications > Subscription Paused.**

Customers will receive an email notification informing them of the update to their subscription. They'll also receive a corresponding “Item out of stock” email notification under **Customer Notifications > Item out of stock or deleted.**

<figure><img src="/files/yoO6w21FRz1KEC5ssyc4" alt=""><figcaption></figcaption></figure>


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