> For the complete documentation index, see [llms.txt](https://help.smartrr.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.smartrr.com/docs/support/customer-account-portal/order-history.md).

# Order history

View your past orders within the Smartrr customer portal.

Customers can view all their order history orders for *both* subscription and one-time purchases from their Customer Account Portal. Once logged in, they'll land on our portal homepage.&#x20;

Customers can view their order by year under the **Order History** section.

<figure><img src="https://3658670565-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FndNAuxS4koYyI8AQTpS9%2Fuploads%2F4zhyrdnK3Nynh8l8q22B%2Forder-history-location.png?alt=media&amp;token=4df604b4-75c4-4abf-9881-e1f06c16b92b" alt="Screenshot of the customer portal, highlighting the &#x22;Order history&#x22; section. Below this section, you will see the &#x22;Past orders&#x22; subheading. Below the subheading are the orders grouped by dates. Click on an order&#x27;s card to view additional details."><figcaption></figcaption></figure>

The following badges can appear on each order mini-card to indicate the status of the order:

* Processing
* Shipped
* Gifted
* Refunded

By clicking on the order mini-card, the customer can view all details associated with the order – including tracking and carrier information if the order has been shipped.&#x20;

<figure><img src="https://3658670565-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FndNAuxS4koYyI8AQTpS9%2Fuploads%2Fuy30IhmgCLIoFlyZ3ftX%2Forder-details.png?alt=media&amp;token=67e59323-84e8-4271-adf7-41dcf885f1de" alt="Screenshot of an expanded past order. Showing the items in the order, the address, prices and card used."><figcaption></figcaption></figure>


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