LogoLogo
  • 🛠️Welcome to Smartrr help docs
  • Links
    • Changelog
    • API Docs
  • Getting Started
    • Implementation
      • 🪄Installing Smartrr on a Shopify 2.0 theme (Automatic Install)
      • 🗺️Installing Smartrr on a custom Shopify theme (Guided Install)
      • 🧟‍♂️Installing Smartrr on a headless store
      • 💻Adding Smartrr to a custom page (Shopify Liquid)
    • Onboarding
      • ⛑️Basic onboarding process
      • 🧤Smartrr team led onboarding
      • 💵Plans
      • 💳Migrating subscriptions from payment processors
  • Support
    • Subscription Setup
      • 📇Subscription Programs
      • ⚓Subscription anchor dates
      • 🗓️Maximum/minimum (finite) subscription plans
      • 📧Email subscription notifications (Customer Notifications)
      • 📲SMS subscription notifications (via Twilio)
      • 🛍️Subscription discount codes
      • 💸Prepaid subscriptions
      • 🪜Sequential Flow Builder?
      • 📦Shipping methods
      • ❔Subscriptions when an item is unavailable
      • 💲Buy-now-pay-later payment methods for subscriptions
      • 🏁Checkout Extensions
    • Admin Portal
      • 🔁Adjusting customers’ subscriptions
      • 📇Adjusting customers' information
      • 🤸‍♂️"View as customer" feature
      • 🕒Event log
      • 📊Advanced Analytics reporting
      • 🖌️Customer account portal theming
      • 🔤Translations
      • 💻Available actions for customers in account portal
      • 🎨CSS overrides
      • 🔠Adjusting typography with CSS overrides
      • 📣Marketing Banners
      • 💭Retention
      • 🧺Bundles
      • 🎁Loyalty
      • 🔐Passwordless login
      • 💟Creator upsells
      • 🎞️Instagram feed
    • Customer Account Portal
      • 🚪Accessing the Customer Account Portal
      • 🔄Creating an account
      • 🔜Viewing next orders
      • 📝Manage subscriptions
      • 🗃️Order history
      • 📧Updating email address
    • Transactions
      • 🤝Subscription transactions
      • 🚫Failed payments
      • 📆Billing schedule
    • Integrations
      • 🌐Available integrations with Smartrr
      • 📱Attentive x Smartrr Integration
      • 📱Blueprint x Smartrr Integration
      • 📬Gorgias x Smartrr Integration
      • 📩Klaviyo x Smartrr Integration
      • 🦁Loyalty Lion x Smartrr Integration
      • 📱Postscript x Smartrr Integration
      • 🔁Recharge x Smartrr Integration
      • 🟩Shopify Flow x Smartrr Integration
      • 🪝Webhooks
    • Shopify Questions
      • 💲Will updating product prices in Shopify reflect in Smartrr?
    • Developer Documentation
      • Bundles: Developer Documentation
      • Adding Metafields to Disable Add to Cart for OOS Products
    • Troubleshooting
      • ⏸️Why did my customer's subscription automatically pause?
      • 📞Why is my customer's shipping address invalid? (Phone number formatting)
      • 🆘Can’t find the answer to your question?
    • RSS Feed
      • 📳Smartrr’s changelog: Stay up-to-date with Slack
Powered by GitBook
On this page

Was this helpful?

Export as PDF
  1. Support
  2. Customer Account Portal

Order history

PreviousManage subscriptionsNextUpdating email address

Last updated 14 days ago

Was this helpful?

Last updated: May 14, 2025

Customers can view all their order history orders for both subscription and one-time purchases from their Customer Account Portal. Once logged in, they'll land on our portal homepage.

Customers view their order by year under Order History.

The following badges can appear on each order mini-card to indicate the status of the order:

  • Processing

  • Shipped

  • Gifted

  • Refunded

By clicking on the order mini-card, the customer can view all details associated with the order – including tracking and carrier information if the order has been shipped.

🗃️