> For the complete documentation index, see [llms.txt](https://help.smartrr.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.smartrr.com/docs/support/customer-account-portal/order-history.md).
# Order history
Last updated: May 14, 2025
Customers can view all their order history orders for *both* subscription and one-time purchases from their Customer Account Portal. Once logged in, they'll land on our portal homepage.
Customers view their order by year under **Order History**.
The following badges can appear on each order mini-card to indicate the status of the order:
* Processing
* Shipped
* Gifted
* Refunded
By clicking on the order mini-card, the customer can view all details associated with the order – including tracking and carrier information if the order has been shipped.
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