# Support

- [Subscription Setup](/docs/support/subscription-setup.md): All information on getting a successful subscription program setup on your store.
- [Subscription Programs](/docs/support/subscription-setup/subscription-programs.md): A Subscription Program is the heart of the Smartrr app. Subscription Programs control which products are available for subscription purchase.
- [Selling Plans](/docs/support/subscription-setup/selling-plans.md): Selling plans define how customers can purchase products on a recurring or prepaid basis. They allow customers to subscribe, schedule repeat deliveries, or pay upfront for a specific period.
- [Subscription anchor dates](/docs/support/subscription-setup/subscription-anchor-dates.md): Anchor dates are an optional add-on to Subscription Programs that set a day on which billing interval calculations should be made + schedule specific product ship dates.
- [Maximum/minimum (finite) subscription plans](/docs/support/subscription-setup/maximum-minimum-finite-subscription-plans.md): This optional subscription plan setting allows brands to define a required maximum or minimum number of billing cycles for any subscription plan.
- [Email subscription notifications (Customer Notifications)](/docs/support/subscription-setup/email-subscription-notifications-customer-notifications.md): Keep your customers in the know about their upcoming subscription orders with customizable email notifications.
- [SMS subscription notifications (via Twilio)](/docs/support/subscription-setup/sms-subscription-notifications-via-twilio.md): With Smartrr, you have the option to engage your subscription customers via SMS with a Twilio account. SMS notifications can be used to let your customers know about their upcoming orders.
- [Subscription discount codes](/docs/support/subscription-setup/subscription-discount-codes.md): Discount codes created in Shopify work with Smartrr subscriptions, so there’s no duplicative work on your end.
- [Prepaid subscriptions](/docs/support/subscription-setup/prepaid-subscriptions.md): Prepaid subscriptions allow your customers to pay for their recurring subscription deliveries upfront.
- [Sequential Flow Builder?](/docs/support/subscription-setup/sequential-flow-builder.md): The Sequential Flow Builder is a powerful tool designed to enable merchants to create subscription lifecycles by enabling a sequence of products after a certain number of deliveries.
- [Shipping methods](/docs/support/subscription-setup/shipping-methods.md): Setting dedicated shipping methods in Smartrr is useful in the case you would like to fulfill your subscription orders differently than one-time purchase orders.
- [Subscriptions when an item is unavailable](/docs/support/subscription-setup/subscriptions-when-an-item-is-unavailable.md): Sometimes, products in your Shopify store are deleted, drafted or archived.
- [Buy-now-pay-later payment methods for subscriptions](/docs/support/subscription-setup/buy-now-pay-later-payment-methods-for-subscriptions.md): Per Shopify limitations, "Customers can't use accelerated checkouts or local payment methods such as Amazon Pay, Google Pay, Klarna, mollie iDEAL, and Sofort, to purchase subscriptions."
- [Checkout Extensions](/docs/support/subscription-setup/checkout-extensions.md): Checkout Extensions offer extra functionality in the Shopify checkout flow.
- [Admin Portal](/docs/support/admin-portal.md): The Admin Portal is where you can view and edit your customer’s subscriptions, adjust your theme settings, view analytics, and more.
- [Adjusting customers’ subscriptions](/docs/support/admin-portal/adjusting-customers-subscriptions.md): While your customers can edit their subscriptions in their Account Portal, subscriptions can also be managed on their behalf (and in bulk!) within Smartrr.
- [Adjusting customers' information](/docs/support/admin-portal/adjusting-customers-information.md): Meet the Customer Details page.
- ["View as customer" feature](/docs/support/admin-portal/view-as-customer-feature.md): Better assist in troubleshooting customer requests by seeing exactly what they see.
- [Event log](/docs/support/admin-portal/event-log.md): See a log of all events associated with a single subscription.
- [Advanced Analytics reporting](/docs/support/admin-portal/advanced-analytics-reporting.md): Advanced Analytics is Smartrr’s most feature-rich analytics suite, powered by Looker.
- [Customer account portal theming](/docs/support/admin-portal/customer-account-portal-theming.md): Learn all about Smartrr's theming customizations.
- [Translations](/docs/support/admin-portal/translations.md): Smartrr's Translations feature allows your to override the default copy in your shop's Customer Account Portal.
- [Available actions for customers in account portal](/docs/support/admin-portal/available-actions-for-customers-in-account-portal.md): Learn about Subscription Management (custom functionality) within your Smartrr Customer Account Portal.
- [CSS overrides](/docs/support/admin-portal/css-overrides.md): Developers can override in-app theme settings with our override tool.
- [Adjusting typography with CSS overrides](/docs/support/admin-portal/adjusting-typography-with-css-overrides.md): Developers can override in-app theme settings with our override tool.
- [Marketing Banners](/docs/support/admin-portal/marketing-banners.md): Easily add plain-text or HTML to the top of your Customer Account Portal.
- [Retention](/docs/support/admin-portal/retention.md): Retention features can be used to gain insight on attempted customer cancelations and improve retention over time.
- [Bundles](/docs/support/admin-portal/bundles.md): Bundles allow you to offer "build-a-box" style subscriptions for your customers.
- [Bundle App Block](/docs/support/admin-portal/bundle-app-block.md): Create and display Smartrr Bundles on your Shopify store – no coding required.
- [Loyalty](/docs/support/admin-portal/loyalty.md): Incentivize your customers to earn and redeem rewards through different shop touchpoints.
- [Passwordless login](/docs/support/admin-portal/passwordless-login.md): Brands can create magic links or one time log-in codes for customers in lieu of a traditional password experience.
- [Creator upsells](/docs/support/admin-portal/creator-upsells.md): Add a creator upsell to your customers' Account Portal to feature up to four curated products.
- [Instagram feed](/docs/support/admin-portal/instagram-feed.md): Double expose your brand's Instagram feed on your shop's Customer Account Portal.
- [DMARC Authentication for Emails](/docs/support/admin-portal/dmarc-authentication-for-emails.md)
- [Customer Account Portal](/docs/support/customer-account-portal.md): The Account Portal is where your customers can view and interact with their subscriptions orders.
- [Accessing the Customer Account Portal](/docs/support/customer-account-portal/accessing-the-customer-account-portal.md): Showing your customer where they can access their account to self-manage their subscriptions.
- [Creating an account](/docs/support/customer-account-portal/creating-an-account.md): New customers must create an account with your store in order to manage their subscriptions on an ongoing basis.
- [Viewing next orders](/docs/support/customer-account-portal/viewing-next-orders.md)
- [Manage subscriptions](/docs/support/customer-account-portal/manage-subscriptions.md)
- [Edit/Change Payment Method](/docs/support/customer-account-portal/edit-change-payment-method.md): Smartrr account portal vs Shopify's new account portal
- [Order history](/docs/support/customer-account-portal/order-history.md)
- [Updating email address](/docs/support/customer-account-portal/updating-email-address.md)
- [Transactions](/docs/support/transactions.md)
- [Subscription transactions](/docs/support/transactions/subscription-transactions.md): See how to view the transactions associated with your customers’ subscription orders.
- [Failed Payments](/docs/support/transactions/failed-payments.md): We make it easy to have a protocol in place for when a customer’s payment method for their recurring subscription order fails.
- [Billing schedule](/docs/support/transactions/billing-schedule.md): Customize what time of day and in what timezone your recurring subscription orders will be processed
- [Handling Failed Payments Errors](/docs/support/transactions/handling-failed-payments-errors.md)
- [Payment Recovery](/docs/support/transactions/payment-recovery.md): Learn how payment recovery options work for your store.
- [Out of stock behavior](/docs/support/transactions/out-of-stock-behavior.md): Sometimes products that customers are subscribed to go out of stock in your store. This article explains the out of stock settings, behavior, and customer notifications in Smartrr
- [Integrations](/docs/support/integrations.md): Instructions on how to integrate Smartrr with some of the leading tech-partners in the ecommerce industry.
- [Available integrations with Smartrr](/docs/support/integrations/available-integrations-with-smartrr.md): Smartrr partners with the ecosystem’s best to allow Shopify merchants to offer curated subscriptions and memberships with ease.
- [Attentive x Smartrr Integration](/docs/support/integrations/attentive-x-smartrr-integration.md): Instructions on how to set up SMS subscription management with Smartrr's native Attentive integration.
- [Blueprint x Smartrr Integration](/docs/support/integrations/blueprint-x-smartrr-integration.md): The Blueprint x Smartrr integration allows customers to manage their subscriptions via SMS.
- [Gorgias x Smartrr Integration](/docs/support/integrations/gorgias-x-smartrr-integration.md): Instructions on how to integrate the Smartrr app with Gorgias
- [Klaviyo x Smartrr Integration](/docs/support/integrations/klaviyo-x-smartrr-integration.md): Segment and target your audience in both flows and campaigns with subscription-specific triggers.
- [Loyalty Lion x Smartrr Integration](/docs/support/integrations/loyalty-lion-x-smartrr-integration.md): Let your customers use discount rewards generated in Loyalty Lion on subscriptions powered by Smartrr.
- [Postscript x Smartrr Integration](/docs/support/integrations/postscript-x-smartrr-integration.md): Instructions on how to set up SMS subscription management with Smartrr's native Postscript integration.
- [Recharge x Smartrr Integration](/docs/support/integrations/recharge-x-smartrr-integration.md): Connect to your Recharge account to migrate your subscriptions to Smartrr.
- [Shopify Flow x Smartrr Integration](/docs/support/integrations/shopify-flow-x-smartrr-integration.md): Connect to enable Shopify Flow triggers and actions from Smartrr and automate tasks and processes within your store.
- [Webhooks](/docs/support/integrations/webhooks.md)
- [Bulk Updates](/docs/support/bulk-updates.md)
- [How to Bulk Update the Next Order Date for Subscriptions](/docs/support/bulk-updates/how-to-bulk-update-the-next-order-date-for-subscriptions.md): The Bulk Updates tool allows you to update the next order date for multiple subscriptions at once. Follow the steps below to complete the process from start to finish.
- [Shopify Questions](/docs/support/shopify-questions.md)
- [Will updating product prices in Shopify reflect in Smartrr?](/docs/support/shopify-questions/will-updating-product-prices-in-shopify-reflect-in-smartrr.md): If you change the price of a subscription product in Shopify, the old price is grandfathered for existing customers.
- [Developer Documentation](/docs/support/developer-documentation.md)
- [Bundles: Developer Documentation](/docs/support/developer-documentation/bundles-developer-documentation.md)
- [Adding Metafields to Disable Add to Cart for OOS Products](/docs/support/developer-documentation/adding-metafields-to-disable-add-to-cart-for-oos-products.md)
- [Troubleshooting](/docs/support/troubleshooting.md)
- [Why did my customer's subscription automatically pause?](/docs/support/troubleshooting/why-did-my-customers-subscription-automatically-pause.md)
- [Why is my customer's shipping address invalid? (Phone number formatting)](/docs/support/troubleshooting/why-is-my-customers-shipping-address-invalid-phone-number-formatting.md): Phone numbers that don't match Shopify's required format might throw an invalid shipping address error.
- [Can’t find the answer to your question?](/docs/support/troubleshooting/cant-find-the-answer-to-your-question.md): We’re sorry you ended up here. But, this isn’t the end.
- [RSS Feed](/docs/support/rss-feed.md)
- [Smartrr’s changelog: Stay up-to-date with Slack](/docs/support/rss-feed/smartrrs-changelog-stay-up-to-date-with-slack.md): Get timely updates from Smartrr’s changelog pushed directly to your Slack channel of choice.