# Available actions for customers in account portal

Last updated: May 14, 2025

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Under **Theming** > **Advanced Settings**, you are able to define define which actions you want your customer to be able to take when managing their subscriptions in the customer account portal.

The following options are turned <mark style="color:green;">**ON**</mark> by default:&#x20;

* **Next order actions**
  * Send now
  * Skip
  * Gift
  * Swap
  * Delay
  * Edit address
* **Manage subscription actions**
  * Edit frequency
  * Set next date
  * Edit address
  * Edit payment
  * Pause
  * Cancel

{% hint style="info" %}
**Note:** Customers must always be allowed to cancel their subscription if they like, so this option is required to remain <mark style="color:green;">**ON**</mark>. Interested in gaining zero-party data on why your customers try and cancel their subscription? Learn about our [<mark style="color:blue;">Retention</mark>](https://help.smartrr.com/docs/support/admin-portal/retention) features.&#x20;
{% endhint %}

<figure><img src="https://3658670565-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FndNAuxS4koYyI8AQTpS9%2Fuploads%2FFDqY9oJjjrBLInmI2Ppd%2FScreenshot%202024-04-10%20at%2012.17.17%E2%80%AFPM.png?alt=media&#x26;token=f052fb2b-2e8d-4c47-a5a4-2450d8ed0182" alt=""><figcaption><p> </p></figcaption></figure>

Unchecking possible actions will hide these options in the applicable "Next order" and "Manage subscription" modals that appear when a customer goes to manage their next order or their overall subscription, respectively.&#x20;

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