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  • πŸ› οΈWelcome to Smartrr help docs
  • Links
    • Changelog
    • API Docs
  • Getting Started
    • Implementation
      • πŸͺ„Installing Smartrr on a Shopify 2.0 theme (Automatic Install)
      • πŸ—ΊοΈInstalling Smartrr on a custom Shopify theme (Guided Install)
      • πŸ§Ÿβ€β™‚οΈInstalling Smartrr on a headless store
      • πŸ’»Adding Smartrr to a custom page (Shopify Liquid)
    • Onboarding
      • ⛑️Basic onboarding process
      • 🧀Smartrr team led onboarding
      • πŸ’΅Plans
      • πŸ’³Migrating subscriptions from payment processors
  • Support
    • Subscription Setup
      • πŸ“‡Subscription Programs
      • βš“Subscription anchor dates
      • πŸ—“οΈMaximum/minimum (finite) subscription plans
      • πŸ“§Email subscription notifications (Customer Notifications)
      • πŸ“²SMS subscription notifications (via Twilio)
      • πŸ›οΈSubscription discount codes
      • πŸ’ΈPrepaid subscriptions
      • πŸͺœSequential Flow Builder?
      • πŸ“¦Shipping methods
      • ❔Subscriptions when an item is unavailable
      • πŸ’²Buy-now-pay-later payment methods for subscriptions
      • 🏁Checkout Extensions
    • Admin Portal
      • πŸ”Adjusting customers’ subscriptions
      • πŸ“‡Adjusting customers' information
      • πŸ€Έβ€β™‚οΈ"View as customer" feature
      • πŸ•’Event log
      • πŸ“ŠAdvanced Analytics reporting
      • πŸ–ŒοΈCustomer account portal theming
      • πŸ”€Translations
      • πŸ’»Available actions for customers in account portal
      • 🎨CSS overrides
      • πŸ” Adjusting typography with CSS overrides
      • πŸ“£Marketing Banners
      • πŸ’­Retention
      • 🧺Bundles
      • 🎁Loyalty
      • πŸ”Passwordless login
      • πŸ’ŸCreator upsells
      • 🎞️Instagram feed
    • Customer Account Portal
      • πŸšͺAccessing the Customer Account Portal
      • πŸ”„Creating an account
      • πŸ”œViewing next orders
      • πŸ“Manage subscriptions
      • πŸ—ƒοΈOrder history
      • πŸ“§Updating email address
    • Transactions
      • 🀝Subscription transactions
      • 🚫Failed payments
      • πŸ“†Billing schedule
    • Integrations
      • 🌐Available integrations with Smartrr
      • πŸ“±Attentive x Smartrr Integration
      • πŸ“±Blueprint x Smartrr Integration
      • πŸ“¬Gorgias x Smartrr Integration
      • πŸ“©Klaviyo x Smartrr Integration
      • 🦁Loyalty Lion x Smartrr Integration
      • πŸ“±Postscript x Smartrr Integration
      • πŸ”Recharge x Smartrr Integration
      • 🟩Shopify Flow x Smartrr Integration
      • πŸͺWebhooks
    • Shopify Questions
      • πŸ’²Will updating product prices in Shopify reflect in Smartrr?
    • Developer Documentation
      • Bundles: Developer Documentation
      • Adding Metafields to Disable Add to Cart for OOS Products
    • Troubleshooting
      • ⏸️Why did my customer's subscription automatically pause?
      • πŸ“žWhy is my customer's shipping address invalid? (Phone number formatting)
      • πŸ†˜Can’t find the answer to your question?
    • RSS Feed
      • πŸ“³Smartrr’s changelog: Stay up-to-date with Slack
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  • Getting Started
  • Implementation
  • Onboarding
  • Support
  • Subscription Setup
  • Admin Portal
  • Customer Account Portal
  • Transactions
  • Integrations
  • Shopify Questions
  • Developer Documentation
  • Troubleshooting
  • RSS Feed

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Welcome to Smartrr help docs

We're here to help you create a deeper connection between your brand and your most engaged customers. Have a specific question in mind? Use the search bar in the top right corner β˜οΈπŸ‘‰

Last updated: May 12th, 2025

Getting Started

Implementation

Getting Smartrr on your site, from Shopify to headless themes.

Onboarding

Everything you need to know about getting started with Smartrr, including basic to white-glove onboarding service-levels.

Support

Subscription Setup

All information on getting a successful subscription program setup on your store.

Admin Portal

The Admin Portal is where you can view and edit your customer’s subscriptions, adjust your theme settings, view analytics, and more.

Customer Account Portal

The Account Portal is where your customers can view and interact with their subscriptions orders.

Transactions

Understand when subscription transactions occur and how to set up rules around your customers’ subscription billing.

Integrations

Instructions on how to integrate Smartrr with some of the leading tech-partners in the ecommerce industry.

Shopify Questions

Developer Documentation

Troubleshooting

RSS Feed

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Last updated 15 days ago

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