# Adjusting customers' information

Last updated: May 14, 2025

<figure><img src="/files/wPXTjhlkC9Z8GRK5pojA" alt=""><figcaption><p>An example of a Customer Details page in the Smartrr admin.</p></figcaption></figure>

\
The Customer Detail page is an overview page where you can see:&#x20;

* Customer name & information
* Whether the customer has logged into their Customer Account Portal
* Customer default address
* Customer payment method
* Lifetime subscription spend
* Total subscription orders
* Event log
* Customer loyalty inforamtion

View a Customer Details page by locating the customer row you want in the **Customers** table. Click the customer row you want to view details.

<figure><img src="/files/mRybbZzI9aMMyvwKals3" alt=""><figcaption></figcaption></figure>

## How to erase customer data

If you've received a request from a customer to have their data removed from your store, you've likely already deleted their information in Shopify. However, if this customer was also a subscriber, you'll also want to erase all their data in Smartrr.&#x20;

At the bottom of the Customer Details page, you'll see an **Erase all customer data** button.&#x20;

{% hint style="info" %}
**Note:** You won't be able to erase a customer with an active subscription.&#x20;
{% endhint %}

{% hint style="danger" %}
**Warning:** Erasing all customer data is irreversible.
{% endhint %}

<figure><img src="/files/FFtFK4D4B9e4XQmHBHLL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/bb8rgvgXxEZf0s1G9FG7" alt=""><figcaption></figcaption></figure>

In the Smartrr admin, any records that have been erased will be indicated with `CUSTOMER_ERASED`.

<figure><img src="/files/mb24YYpAPcXwutdEGiG3" alt=""><figcaption></figcaption></figure>


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