Will updating product prices in Shopify reflect in Smartrr?
If you change the price of a subscription product in Shopify, the old price is grandfathered for existing customers.
Brands on 📈 Grow and
Excel plans can contact their CSMs for assistance to adjust pricing on live customer subscriptions. We recommend customers should be notified by email about this change for full transparency.
When using Smartrr, all prices are pulled from the Shopify admin:
Pricing changes do not reflect on a live customer subscription, although new customers will see products at the new price.