🟩Shopify Flow x Smartrr Integration
Connect to enable Shopify Flow triggers and actions from Smartrr and automate tasks and processes within your store.
Last updated: May 14, 2025
Integration Setup
If you are a shop on Shopify's Advanced or Plus plan, make sure you have downloaded Shopify Flow app from Shopify's App Store.
Next, navigate to Integrations in your Smartrr admin under CONFIGURATION. Find the block for Shopify Flow and press Connect. Your connection will automatically be enabled.
Integration Triggers & Actions
The following are available as triggers/actions from Smartrr from within Shopify Flow:
Subscription upcoming order
Trigger
A customer has an upcoming subscription order in {X} days
Subscription transaction attempt failed
Trigger
A customer's order has failed during your shop's Billing Time
Subscription transaction successful
Trigger
A customer's order has successfully been run during your shop's Billing Time
Subscription unskipped
Trigger
A customer or admin has unskipped an upcoming order
Subscription skipped
Trigger
A customer or admin has skipped an upcoming order
Subscription next order date change
Trigger
A customer or admin has changed the next order date for an upcoming order
Subscription send now
Trigger
A customer or admin has hit Send Now on their next subscription order in their account portal
Subscription gifted
Trigger
A customer has gifted an upcoming order
Subscription created
Trigger
A customer has purchased a brand new subscription from your shop
Subscription canceled
Trigger
A customer or admin has permanently canceled a customer's recurring subscription
Subscription activated (unpaused)
Trigger
A customer or admin has re-activated a paused subscription
Subscription paused
Trigger
A customer or admin has temporarily paused a customer's recurring subscription
Skip next order
Action
Skip the next subscription order*
Pause Subscription
Action
Pauses the subscription automatically
*Note—if using "Skip next order" as an action, you'll need to add the variable for the subscription ID:
Setting up a Flow
To set up a flow, open Shopify Flow from within Apps in your Shopify admin. Click Create workflow.
From Installed App Triggers, you will see Smartrr in the sidebar. Click to reveal the full list of triggers and actions available to be added as nodes to your workflow.
Example Flows
Free Gift With Order
Leveraging Smartrr's Shopify Flow integration you can add free gifts to customer's subscription orders. This allows for the ability to surprise and delight customers on a specific order and reward them for being loyal subscribers.
How to Setup Flow
Create a new Shopify Flow.
Select Triggers > Smartrr > Subscription transaction successful.
Note: this triggered is fired when a subscription recurring order is successfully processed in Shopify.
Add Condition > choose orderNumber > specify the order number.
Note: this will be the order number for the subscription that you want the action to be applied. For example, on all subscriptions 3rd order you want to add a free gift, then enter 3. This condition is looking ONLY at subscription orders for each individual subscription. It is differentiating subscription orders for that subscription specifically and does not count total orders for that customer.
Add Action > choose Shopify > Add order line item.
Specify the product that you want to add to the order.
Note: make sure the product you are adding has a $0 base price in Shopify .
Turn on workflow.
Auto-Pause Subscriptions
The Smartrr action to pause subscriptions in Shopify Flow can be used to simulate a pre-order type setup by allowing you to automatically pause subscriptions after they are initially created. This will enable you to capture payments for subscriptions upfront while placing the subscriptions on pause until you are ready to be fulfilling and shipping orders.
How to Setup Flow
Create a new Shopify Flow.
Select Triggers > Smartrr > Subscription created.
(Optional) Add Conditions where appropriate.
Add Action > choose Smartrr > Pause Subscription.
Turn on workflow.
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