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How do customers view their order history?
Customers can view all their order history orders for both subscription and one-time purchases from their Customer Account Portal. Once logged in, they'll land on our portal homepage.
Customers view their order by year under Order History.
The following badges can appear on each order mini-card to indicate the status of the order:
  • Processing
  • Shipped
  • Gifted
  • Refunded
By clicking on the order mini-card, the customer can view all details associated with the order – including tracking and carrier information if the order has been shipped.
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