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What is the Subscription Events Timeline?
See a log of all events associated with a single subscription.
The Subscription Events Timeline allows you to easily keep track of all actions associated with a customer’s subscription. There are four possible “actors” that can make edits to a subscription:
  1. 1.
    Smartrr – Automatic process by Smartrr
  2. 2.
    Admin – Merchant admin
  3. 3.
    Script – Any merchant-configured scripts in subscription program
  4. 4.
    API – External partner (Integrations, migrations, etc.)
The following actions are currently recorded in the events timeline:
  • Subscription Order Processed
  • Frequency Changed
  • Subscription Paused
  • Subscription Cancelled
  • Subscription Reactivated
  • Subscription Skipped
  • Subscription Unskipped
  • Item Price Changed
  • Shipping Price Changed
  • Discount Successful
  • Discount Failed
  • Discount Removed
  • Address Changed
  • Item Added-On
  • Item Removed
  • Sequential Subscription Updated
  • Change Order Date
  • Successful Billing Attempt
  • Failed Billing Attempt
  • Undo Gift
  • Swap Line Item (From Member Portal)
  • Update Line Item
  • Create Transaction
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