Meet the Customer Details page.
Last updated: April 9, 2024
The Customer Detail page is an overview page where you can see:
Customer name & information
Whether the customer has logged into their Customer Account Portal
Customer default address
Customer payment method
Lifetime subscription spend
Total subscription orders
Event log
Customer loyalty inforamtion
View a Customer Details page by locating the customer row you want in the Customers table. Click the customer row you want to view details.
If you've received a request from a customer to have their data removed from your store, you've likely already deleted their information in Shopify. However, if this customer was also a subscriber, you'll also want to erase all their data in Smartrr.
At the bottom of the Customer Details page, you'll see an Erase all customer data button.
Note: You won't be able to erase a customer with an active subscription.
Warning: Erasing all customer data is irreversible.
In the Smartrr admin, any records that have been erased will be indicated with CUSTOMER_ERASED.
