Learn about Subscription Management (custom functionality) within your Smartrr Customer Account Portal.
Last updated: April 10, 2024
Under Theming > Advanced Settings, you are able to define define which actions you want your customer to be able to take when managing their subscriptions in the customer account portal.
The following options are turned ON by default:
Next order actions
Send now
Skip
Gift
Swap
Delay
Edit address
Manage subscription actions
Edit frequency
Set next date
Edit address
Edit payment
Pause
Cancel
Note: Customers must always be allowed to cancel their subscription if they like, so this option is required to remain ON. Interested in gaining zero-party data on why your customers try and cancel their subscription? Learn about our Retention features.
Unchecking possible actions will hide these options in the applicable "Next order" and "Manage subscription" modals that appear when a customer goes to manage their next order or their overall subscription, respectively.
